Cash Base Transfer (CBT) Officer - 3 (Based on donor funding) at COOPI - Cooperazione Internazionale

Job Summary

• The Cash Base Transfer Officer will be responsible for efficiently implementing cash-based transfer assistance.
• He/She will also perform specialized and standardized cash and voucher interventions programme-related processes and activities to support the effective delivery of assistance packages.

Main Duties / Responsibilities
Under the direct supervision of the GFD Coordinator, and in collaboration with the Deputy Project Manager, Program Manager, and other collaborators of the projects and of the Base, he/she will:

• Facilitate community mobilization, meetings and trainings before the redemption and cash-out activities;
• Work with Food Management Committees to ensure COOPI and WFP receive feedback from the beneficiaries on the project, including information on complaints related to food quality and conduct of the vendors/agents.
• Sensitize the beneficiaries so that they are aware of project objectives, project modalities, entitlements, right to complain, complaint modalities and redemption/cash out days.
• Represent COOPI in the field with community leaders, local authorities, other humanitarian actors. Conduct regular meetings with such entities, prepare minutes for sharing with the GFD Coordinator/Deputy Project Manager.
• Work closely with community structures to follow up on implementation of cash transfers, by maintaining and/or expanding COOPI’s community outreach to ensure beneficiaries have one communication channel with the CBT team.
• Supervise and coordinate the work of the Field Monitors by ensuring their presence in the field, keeping track of their attendance, submitting accurate information for their payment at field level and providing instructions to them on the planned activities.
• Build the capacity of the CBT Field assistants and Field Monitors to ensure project quality, providing regular training/coaching.
• Ensure training /re-orientation of the vendors on e-voucher system(how it works, synchronization, handling including the safekeeping of e-voucher devices)
• Lead the market assessment to ascertain the market price and most profitable skills in the intervention locations.
• Coordinate post-distribution monitoring with the MEAL team.
• Coordinate and supervise the monitoring of monthly redemption and cash out activities: conduct market price monitoring, conduct vendors’ price monitoring, shop monitoring, ensure that beneficiaries receive their full entitlement and they are treated with dignity and not taken advantage of.
• Conduct monthly meetings with the vendors/agents to ensure that their activities are fully in compliance with WFP regulations, represent beneficiaries’ interests in such meetings.
• Daily reporting of beneficiaries served at the vendors shops during redemption to track progress and follow up on those pending.
• Timely reporting of any irregularities to the GFD field coordinator and the Deputy Project Manager.
• Conduct post distribution meetings with beneficiaries to collect feedback, follow up on their food security status.
• Prepare and submit weekly activity reports to the GFD Coordinator/Deputy Project Manager.
• Prepare and submit a monthly report on redemption/cash out activities to the GFD Field Coordinator/Deputy project Manager for their further compilation and sharing with the donor.
• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.

Undertake Cash and Voucher interventions at LGA level under the direction of the Food Security Coordinator:

• Facilitate community mobilization, meetings and trainings during community led Cash activities;
• Work with traditional committees to ensure the identification and selection of the most vulnerable IDPs and host communities and provide information to ensure accountability, fairness and transparency during implementation of activities.
• Work closely with community structures to follow up on implementation of conditional and unconditional cash transfers planned activities
• Support in the implementation of capacity building training for the target beneficiaries at the LGA level.
• Implement detailed work plan for FSL team at LGA level activities.

Collect information and data on food security at LGA level through surveys, assessments and regular post distribution monitoring of beneficiary households:

• Collect information to ensure that the surveillance of the cash transfer situation in the area of implementation of the program is achieving the expected result.
• Support the M&E team in analysis of beneficiary data collection through the various tools that the department uses
• Participate in the registration and distribution of beneficiary ID cards and / vouchers,
• Support the preparation of documentation required for the implementation of field activities

Mobilization and awareness raising about the organization, program objectives and activities to local authorities and the population, and act as a link between the organization and the beneficiaries (at LGA level):

• Implement sensitisation activities for targeted communities about Cash Transfer and strengthening livelihood restoration activities with support from SEMA, Extension workers, Community Volunteers, traditional leaders and other key stakeholders in feasible livelihood restoration activities at LGA level.
• Support in the verification of the beneficiaries to ensure the identification and selection of the most vulnerable population is verified before Cash transfer is made.
• Support the Supervisor in ensuring that targeting of beneficiaries to receive cash transfers is carried out in a transparent way and with active participation of women and minority members of communities.
• Facilitate good working relationship between government workers and target beneficiaries.
• Support the Supervisor to ensure that beneficiaries’ access to the provider guarantees protection and gender sensitivity in the field key activities

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks:

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the GFD Coordinator/Deputy Project Manager

Capacity Development:

• Supervise, hire and orient team members, as necessary.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.
• Identify any gaps or capacity needs within the team and ensure training and capacity building are incorporated into program planning.

Code of conduct and associated policies:

• Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW), and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.
• Promote the zero-tolerance policy regarding corruption and ensure adherence to COOPI Code of Conduct and Anti-Fraud policy.

Minimum Requirements
Educational Qualification

• University Degree, HND, or OND in Humanities, Social Science, Art or other relevant field with additional years of related work experience and/or specialized training/courses. At least 3 years working with INGO in cash base assistance..

Experience:

• At least 2 years working in cash base intervention with an INGO.
• Experience working in North West or North East Nigeria will be an added advantage.

Technical Skills & Knowledge:

• Sound understanding of cash and voucher assistance concepts and principles with a broad knowledge of best practices and techniques.
• Knowledge of conditional and un-conditional cash transfer processes and possesses the ability to quickly assimilate COOPI and donors’ processes and systems;
• Ability to rapidly analyse and integrate diverse information.

Competencies:

• Good communication and negotiation skills with the ability to persuade, influence and adapts quickly to different situations;
• Excellent oral, and writing skills.
• Well organized and detail-oriented;
• Ability to work independently and in a team with other departments and units

Essential:

• Be professional, motivated, flexible, and culturally sensitive
• Be excellent in communication skills and proficient in report writing.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Excellent communication, writing, and analytical skills.
• Excellent communication, coordination, and facilitation skills.
• Ability to work in a team, and establish effective working relationships with people from different nationalities and cultural backgrounds.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGOs and UN Organization is desirable

Preferred:

• Knowledge of the local context and language (Hausa and Kanuri).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience in a similar position.