Card Processing Officer II at First Bank

Job Description

• Process production of all EMP credit cards 
• Resolve all queries, disputes and issues on card production 
• Responsible for follow-up with the Third Party Processor for generation of card personalization files
• Download of failed jobs, reprocess and notify branches of request status
• Responsible for communicating to Logistics Team on status of produced cards 
• Responsible for the generation of daily, weekly and monthly reports on Credit card production to management
• Comply with the principles and policies in the information security hand book

Job Requirements:

• Minimum Education: First degree in any discipline
• Minimum of 5 years banking experience. 
• Operational knowledge of electronic payment card 
• Previous knowledge in banking operations is key