Call Center Agent at Code Lab IT & Engineering Services

Location: Sabon-Lugbe, Abuja (FCT)

About the Role

• We’re on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm).
• As our Call Centre Agent / Virtual Sales Assistant, you’ll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
• This isn’t your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

Requirements

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a “maybe” into a “yes!”
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client
• You must live in Abuja, (Lugbe, Airport road, Galadimawa and it's environs).

Salary
N185,000 / month