Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, the Bank underwent a strategic repositioning exercise which culminated in a decision to operate as a commercial Bank with regional authorisation in South-South Nigeria, South-West Nigeria, Lagos and Ab...
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The ideal candidate for the role will be responsible for business requirement gathering, documentation and extraction of vital procedural information from relevant stakeholders for the purpose of conceptualizing improved and more optimized solutions.
Also, responsible for managing projects from initiation to post implementation monitoring and facilitate continuous improvement initiatives across strategic business divisions in the bank.
Partner with business stakeholders to understand and prioritize business goals and information needs
Collaborate with Business users and IT to create the Business Requirement Documents, user stories and other documentations that guide application development efforts and ensure successful implementation of business requirements
Manage project engagements across all levels from initiation to closure
Conduct stakeholder engagement sessions and focus group interviews to elicit requirements
Conduct benchmarking, comparative analysis and impact analysis to ensure integration of business case/requirements across the enterprise
Identify business process improvement opportunities and develop improved future state processes
Document and manage changes to requirements and business needs
Coordinate User Acceptance Testing and ensure alignment of developed application with business objectives
Work with Process Designers during the design and development of the processes
Provide ongoing support to resolve problems and fulfill service requests for process improvement
Understand the risks, assumptions, and dependencies associated with the process and communicate impacts to time/scope/budget
Work closely with development team to ensure requirements are accurately mapped and suitable for development
Facilitate end-user trainings and pre- go live arrangement
Prepare user guides, SOPs and other documentations that aide knowledge management
Manage post go live support, issue resolution and process adoption
Monitor and measure process performance to ascertain the delivery of improvement objectives
Educational Qualification: A Bachelor’s Degree in Business Management, master's in Business Administration.
Minimum years of experience: 2 years of experience in business analysis or a related field.
Excellent stakeholder management skills
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Experience leading and ddelivering working solutions that solve complex business problems.