Business Manager / Team Lead at Substrat Limited

Job Summary:

• We are a leading Human Resource Management and Consulting company dedicated to helping organizations optimize their workforce and HR processes. We provide tailored solutions to businesses of all sizes and we are committed to delivering innovative, strategic, and cost-effective HR solutions to our clients.
• We are seeking an experienced and dynamic professional to lead our team and drive the growth and success of our company. The Business Manager will play a pivotal role in overseeing our operations, managing our team, and ensuring the highest level of service to our clients. The ideal candidate should have a strong background in business management and consulting, along with exceptional leadership and strategic planning skills.

Key Responsibilities:

Strategic Leadership:

• Develop and execute the company's strategic plan and business objectives.
• Lead the development and implementation of innovative HR consulting solutions.
• Identify opportunities for growth and expansion into new markets and service areas.

Team Management:

• Recruit, train, and mentor a high-performing team of HR consultants.
• Provide leadership and guidance to foster a collaborative and productive work environment.
• Conduct regular performance evaluations and set individual and team goals.

Client Relationship Management:

• Build and maintain strong relationships with existing clients.
• Identify and engage with potential clients to expand our client base.
• Ensure client satisfaction by delivering high-quality HR solutions and services.

Financial Management:

• Develop and manage the company's budget, financial forecasts, and P&L statements.
• Monitor financial performance and implement cost-effective measures to maximize profitability.

Quality Assurance:

• Ensure the delivery of top-notch HR consulting services in compliance with industry standards and regulations.
• Continuously assess and improve internal processes to enhance service quality.

Market Research and Trends:

• Stay updated on industry trends, best practices, and emerging HR technologies.
• Use market insights to develop new service offerings and improve existing ones.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
• Proven experience (Minimum of 5+ years) in business management and consulting, with a track record of successful client engagements.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to make data-driven decisions.
• Knowledge of HR laws, regulations, and compliance requirements.
• Proficiency in HR software and tools.
• Results-oriented and a strong commitment to client satisfaction.
• Business development and sales experience is a plus.