Business Manager at Filmhouse Cinemas Limited

• Responsible for interpreting and implementing strategic cinema business plan.
• Manage the entire cinema team to deliver superior service to customers
• Develop and nurture internal and external relationships to help achieve business objectives
• Develop initiatives and search for viable opportunities for business and EBITDA growth
• Participate in the development and implement the budget for assigned site
• Maintain extensive knowledge of current market conditions, market share and trends and prepare periodic reports on achievements.
• To implement, maintain and ensure adherence to Operations Standards, Company Policies and Procedures and initiatives.
• To deliver excellent Guest service through well trained and highly motivated teams. Ensure that Guest concerns are responded to appropriately and in a timely manner. Ensure all Guest feedback is reviewed and analysed, action plans created where necessary
• To propose and prepare with the filmbooking department, a performance schedule plan to meet business plan objectives.
• To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage.
• Ensure relevant checks and balances are in place to ensure delivery of KPI's

Qualifications

• Bachelor’s Degree in relevant field from an accredited university
• Minimum of 5 years in operations management at a supervisory level (retail experience preferred