Business Development Officer at Global Rainbowbird Partners

Job Summary

• We are seeking a detail-oriented and proactive Business Development Officer with solid hospitality marketing experience to join our restaurant and bar team.
• This role is based in Victoria Island, and Surulere, Lagos, Nigeria, with a competitive salary and bonuses. Accommodation will be provided.

Responsibilities
Market Research and Analysis:

• Conduct research to identify market trends, customer preferences, and competitor activities.
• Analyze customer feedback and industry data to identify new opportunities for growth.

Sales and Revenue Generation:

• Develop strategies to attract new customers and retain existing ones.
• Promote the restaurant's services, including dine-in, takeout, delivery, and catering options.

Client Relationship Management:

• Build and maintain strong relationships with corporate clients, event planners, and other stakeholders.
• Respond to inquiries and negotiate contracts for group bookings and events.

Marketing and Branding:

• Collaborate with the marketing team to plan and execute promotional campaigns, discounts, and loyalty programs.
• Identify opportunities for partnerships, sponsorships, and community involvement to enhance brand visibility.

Business Strategy Development:

• Work with management to set sales and growth targets for the restaurant.
• Create action plans to achieve business goals and track progress.

Operational Support:

• Coordinate with kitchen and service teams to ensure smooth execution of events or promotions.
• Provide insights into customer preferences to improve menu offerings and services.

Networking and Community Engagement:

• Represent the restaurant at industry events, trade shows, and local business meetings.
• Build a network of contacts to generate referrals and partnerships.

Performance Monitoring:

• Prepare regular reports on sales, customer acquisition, and business development activities.
• Evaluate the success of campaigns and initiatives and recommend adjustments.

Customer Experience Improvement:

• Work closely with the customer service team to ensure high levels of satisfaction.
• Gather and analyze customer feedback to improve the overall dining experience.
• Innovation:
• Identify and implement new trends in the restaurant industry, such as technology adoption or menu innovations.

Skills and Requirements for Business Development Officer in a Restaurant
Educational Qualifications:

• Bachelor's Degree in Business Administration, Marketing, Hospitality Management, or a related field.
• Certification in Sales or Marketing is an added advantage.

Key Skills and Competencies:
Sales and Negotiation Skills:

• Strong ability to sell ideas, negotiate deals, and close contracts.

Communication and Interpersonal Skills:

• Excellent verbal and written communication to engage with clients and stakeholders.
• Strong interpersonal skills to build lasting relationships with customers and partners.

Market Awareness:

• In-depth knowledge of the restaurant industry, customer preferences, and market trends.

Strategic Thinking:

• Ability to develop and execute strategies to grow the business and achieve targets.

Problem-Solving:

• Strong analytical skills to identify challenges and recommend solutions.

Team Collaboration:

• Ability to work effectively with internal teams, including marketing, kitchen, and operations.

Organization and Time Management:

• Capable of managing multiple projects and meeting deadlines in a fast-paced environment.

Tech-Savvy:

• Proficiency in CRM software, social media platforms, and analytics tools.

Creativity and Innovation:

• Ability to develop unique campaigns and strategies to differentiate the restaurant from competitors.

Customer-Centric Approach:

• A passion for creating exceptional dining experiences and exceeding customer expectations.

Experience:

• Minimum of 2–4 years of experience in business development, sales, or marketing, preferably in the hospitality or restaurant industry.
• Proven track record of meeting or exceeding sales targets.

Additional Requirements:

• Flexibility to work evenings or weekends as needed for events or meetings.
• Ability to adapt to a dynamic and competitive restaurant environment.