Business Development Manager at Standard Chartered Bank

Job Summary

• Execute the business development strategy for the Africa region -Nigeria and Introducer channel within this area as set by the business. The strategy will also include a corridor engagement for all key markets as defined by the business and distribution channels across them.
• Assist in designing the strategy for Business development across key channels
• Interface with key influencers within the Standard Chartered Bank (SCB) network, local Relationship Managers (“RMs) and external introducers for:
• Education - training on the Jersey proposition and driving referral activity.
• Prospect Management – handle all referrals from clients who are interested in offshore banking -including mortgage.
• Pre-approval of prospects and leads – ensure prospects being referred meet business criteria.
• Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to referrer on all applications.
• Carry out prospecting activity through all available channels, i.e., Face to face meetings, group presentations, telephone, marketing communications, third party introducers.
• Responsibly for ensuring end to end process is followed for account opening and completion of product paperwork.
• Meet scorecard targets for acquisition as set by the business.

Strategy

• The role is responsible for executing Business development in line with strategy. The role needs to develop network, Broker and introducer relationships across core regions, together with key corridors across SCB. The role will need to establish good relationships and bring deals through the door to ensure acquisition targets are met.

Key Responsibilities
Business
The Role Will Manage The Following

• Deliver the sales targets across products from various channels
• Deliver Account, AUM, mortgages and revenue targets as defined by the business
• Assist in designing the sales and marketing strategy for the region of focus
• Establish, develop, and nurture introducer relationships and establish alternate sales channels
• Keep up to date with industry practice

Processes
This Will Also Include

• Ensure Bank policies are adhered to across onboarding and mortgage process and checklist to be accurately completed
• Country Engagement Rules (CERs ) to be followed as per each Country
• All Banks policies and procedures should be followed at all times when conducting above mentioned business activities

People & Talent

• Provide tools and training support to region wise BDM/RMs and share best practice across the team
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations and work in collaboration with partners.

Risk Management

• Ensure the right type of client is recruited into the bank.
• Ensure that all procedures are followed to ensure that we meet our regulatory requirements.
• Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements.

Governance

• AML measures must be followed at all times.
• Where additional approvals are required from any risk owners or a governance committee to ensure that where required, the necessary information is provided to facilitate such presentations
• All procedures relating to onboarding and mortgage process must be completed.
• All CER must be followed at all times.
• All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner.
• Group code of conduct must be followed and adhered to at all times.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Comply with regulator guidelines and Consumer Protection regulations

Key stakeholders

• Team Leaders, Priority Banking – Nigeria and Jersey
• Head, Product, Segments and Client Experience Jersey
• Regional Team Leaders –Africa
• Credit Risk, Compliance, Ops, and other relevant support functions, Jersey

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Skills And Experience

• Sales Management
• Client Experience
• Risk Management

Qualifications
Leadership Competencies

• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainably
• Achieve Results

Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Business – Strategy and Business Model
• Retail – Products CA & Credit Cards, Mortgage & Personal Lending
• Business - Market Knowledge
• Business – Products & Processes
• Brand - Marketing Strategies and Channels

About Standard Chartered

• Minimum 3 Years Experience in Relevant Industry