Job title: Business Development Manager (HR services)
Location: Lagos Mainland
Job summary
The business development manager (HR services) will be responsible for driving sales growth, building strong client relationships, and expanding the organization’s market presence across multiple HR service lines. These include business process outsourcing (BPO), recruitment, employer of record/personnel outsourcing, background checks, and payroll management.
The ideal candidate is a result-oriented sales professional with a deep understanding of the HR outsourcing and consulting industry, capable of converting leads into long-term business partnerships.
Key responsibilities
Business development and sales
- Identify and pursue new business opportunities across the HR services portfolio.
- Develop and execute strategies to achieve sales targets and revenue goals.
- Conduct market research to identify prospective clients and industry trends.
- Build, manage, and convert a robust pipeline of leads and prospects.
- Prepare and deliver business proposals, presentations, and tenders to potential clients.
- Negotiate pricing, terms, and service level agreements in line with company policy.
Client relationship management
- Build and maintain strong, long-term relationships with corporate clients and partners.
- Ensure client satisfaction through proactive communication and prompt issue resolution.
- Collaborate with internal service teams to ensure smooth onboarding and service
delivery.
- Develop account management strategies to drive client retention and cross-selling.
Service promotion and marketing
- Represent the company at networking events, exhibitions, and HR industry forums.
- Support the development of marketing materials and campaigns to promote HR solutions.
- Gather and share market intelligence to inform product positioning and business strategy.
Reporting and performance monitoring
- Track and report on sales performance metrics and market developments.
- Provide regular sales forecasts and pipeline updates to management.
- Maintain accurate client and opportunity data using CRM tools.
Qualifications and experience
- Bachelor’s degree in business administration, marketing, human resources, or a related field (MBA is an advantage).
- Minimum of 6 years’ proven experience in sales, business development, or account management within the HR services, outsourcing, or consulting industry.
- Demonstrated success in selling and managing at least three of the following:
- Business process outsourcing (BPO)
- Recruitment and staffing solutions
- Employer of record/personnel outsourcing
- Background verification services
- Payroll management solutions
- Strong business acumen with a consultative selling approach.
- Excellent communication, presentation, and negotiation skills.
- Proficiency in CRM systems and Microsoft Office Suite.
- Ability to work independently, manage multiple priorities, and deliver under pressure.
Key competencies
- Strategic thinking and business insight
- Relationship management and client focus
- Sales planning and execution
- Communication and persuasion
- Result orientation and accountability
- Team collaboration and leadership potential
Remuneration
Competitive and performance-based, with commission and bonus incentives tied to sales achievements
Gmail
Yahoomail