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  • Posted: Jun 16, 2022
    Deadline: Jun 21, 2022
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  • One17 Capital Limited is a Fund Management Company, licensed by the Securities and Exchange Commission (SEC) to provide a host of Fund Management, Ethical Investment and Financial Advisory Services to Organizations, Government Agencies, Private and Retail clients.
    Read more about this company

     

    Business Development & Customer Service Associate

    Employment Type: Full Time 

    Role: The prospect will work closely with the Head, Business Development & Customer Service to build relationships with new and existing clients in order to build sales and perform varieties of support tasks to offer exceptional service to customers.  

    Job Description

    • Conducting market research, promoting company products and building client relationships. 

    • Developing and executing strategic sales plans 

    • Growing existing accounts 

    • Identifying and developing new business opportunities 

    • Working closely with line manager to ensure that all stakeholders are informed of the progress of the sales team 

    • Ensuring that all business development activities are coordinated and executed in a timely manner 

    • Documenting the sales process and closing 

    • Creating proposals and presentation material 

    • Providing support to the sales team on all aspects of the sales process 

    • Managing customer relationships 

    • Giving detailed explanations of services or products 

    • Communicating with customers in-person, through email or chat, over the phone or on social media 

    • Monitoring customer satisfaction levels 

    Requirements and Qualifications 

    • Minimum of a Bachelor’s Degree in Business or Marketing 

    • Minimum of 7 years of experience in sales or a similar role 

    • Experience in customer relationship management (CRM) 

    • Knowledge of Islamic / non-interest finance and is an added advantage 

    • Knowledge of Hausa language is mandatory 

    • Proficiency in MS Office and relevant software 

    • Takes initiatives / Self starter with track records of meeting / surpassing targets 

    • Ability to overcome objections and manage time effectively 

    • Excellent oral and written communication skills 

    • Ability to build and maintain relationships with clients 

    • Strong presentation skills 

    • Ability to quickly learn and use new technology 

    • Strong business skills 

    • Excellent time management and organizational skills 

    • Ability to work well in a team and independently 

    • Strong leadership and people management skills 

    • Ability to work under pressure 

    • Strong attention to detail and accuracy 

    • Ability to work in a fast-paced and changing environment 

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@one17capital.com using the position as subject of email.

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