Patient Journey Partner at Roche

The Patient Journey Partner (PJP) is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey. The PJP partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions. The role locally embedded in the ecosystem, it is an integrated role, functionally agnostic, with no profitability, sales objectives or incentives.

Your Responsibilities

• The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem
• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster
• Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community
• Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner
• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem
• The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs
• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services

Who You Are

• You hold a University degree in Science, Economics, or Business Administration. A post graduate degree in Life science and/or MBA is a plus
• You built a deep understanding of patient journey(s) and related treatments in defined disease area(s) (e.g. oncology or others), enabling engagement at the specialist level
• You built broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions, and robust understanding of medical affairs strategies and tactics including clinical research
• You are a “systems thinker”, deep listener, and are able to define and embed the strategy around creating improved patient journeys
• You built excellent stakeholder engagement skills including partnering with therapeutic area experts and organizations. Experience partnering with Patient Advocacy Groups is highly desired
• You are able to formulate cross-functional strategies, and to lead and orchestrate cross-functional team(s)
• You are fluent in local language; and you are proficient in English to collaborate internally across the broader Roche enterprise is highly desired