Business Analyst at Halogen Group

• The Business Analyst is responsible for providing strategic and administrative support to Fulfilment Division Leadership; preparing strategic documents, presentations, and reports and managing meetings for the division.
• The Business Analyst also provides strategic support to the division through Research, Market Intelligence, and Project Management.

Key Accountabilities

Strategic Support

• Provide strategic support to Fulfilment Division leadership;
• Support in the preparation of strategic documents for the division
• Collation and preparation of presentation for Performance review in conjunction with Fulfilment
• Division leadership
• Preparation of presentations for Sales Pitches.

Business Analysis and Reporting

• Carry out market and consumer research and present findings to PSM leadership
• Preparation of presentations and market insight reports
• Design, implementation and analysis of annual customer survey.

Administrative Support

• Organize and moderate meetings for the Fulfilment division
• Coordinate the Secretariat of the Division which includes capturing minutes of
• meetings, document control/archiving etc
• Follow up with team members on action points from Meetings and other PSM deliverables
• Organization of PSM Divisions Monthly Performance Review and Strategy Sessions 
• Provide Executive Assistance to the office of ED, Fulfilment.

Compliance and Process Improvement

• Support the drive for compliance to QMS ISO9001:2015 standards in the Division; implement proper documentation procedure, SOP compliance and report collation.

 Qualifications

•  Minimum of a Bachelor’s degree or equivalent in a related field
•  Relevant professional certification from a recognized body.

Experience

• Minimum of four years experience in Office Administration, security operations or client services.
• Strong knowledge of project management would be an advantage.

Competencies

• Business Analytics; Data collection and analysis skills
• Commercial Awareness
• Critical thinking & Problem-Solving Skills
• Effective Communication & Presentation Skills 
• Teamwork & Cross-functional Collaboration
• Organisation and Time Management
• MS Office: Word, Excel and PowerPoint proficiency.