Business Analyst at Access Bank

Job Roles:

• Conduct Business Analysis for new product releases and new projects.
• Involved in Coordination and assessment of requests from stakeholders.
• Requirement Analysis, Documentation and Scope validation

Functions and Responsibilities:

• Understand the business problems / needs from business executives, product managers, operations managers and business users.
• Analyses and documents detailed business requirements including data and non-functional requirements.
• Document functional requirements utilizing various techniques including user stories, use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc.
• Obtain sign-off against the business requirements.
• Communicate business requirements to development and quality assurance staff.
• Ensures traceability between business and functional requirements.
• Validate system design against requirements.
• Review and validates test cases produced by the quality assurance staff.
• Understand technology solutions to business problems and communicate the solutions back to the business.
• Conduct gap analysis and downstream impact exercises for system changes.
• Services as a first point of contact for development staff to understand requirements specifically during the implementation / coding phase

Job Requirements:

Education:
Bachelor’s or master’s degree in a Business-related discipline, IT or a related discipline

Experience:
Minimum of 2 - 8 years of solution, assessment, validation and stakeholder management.

Certification(s):
ITIL, Certified Business Analyst Professional (CBAP), PMP, Scrum Certification

Skills/Competence:

• Ability to make use of tools & techniques inrequirement analysis or elicitation
• Customer relationship management skill
• Problem-solving/analytical skill
• Negotiation and conflict resolution skill
• Business analysis skills
• System analysis skills
• Project management skill
• Creative and innovative thinking skills
• Process Improvement skills
• Adequate knowledge of information and knowledge management