Branch Manager (Sales & Operations) at The Concept Group

Duties and Responsibilities

• Oversee and manage all aspects of the business such as Accounting, HR, Sales and Operations
• Developing and implementing sales plans and targets, ensuring they are met accordingly.
• Drive sales team to meet individual targets for both liability & risk asset.
• Segment the region for sales team to ensure better market penetration.
• Evaluate sales strategies for performance against objectives, and making necessary changes as required.
• Identify, develop, and implement processes towards improving customer satisfaction, sales efficiency, etc.
• Ensure and maintain business relationships, resolving customer problems as needed.
• Ensure the sales teams have adequate skills and information to carry out their duties.
• Assist in evaluating employee performance and providing feedback and coaching as needed.
• Observing and recognizing employee achievements and encouraging excellence in the work environment
• Providing necessary sales and operations reports to the head office when due.
• Ensuring compliance with all applicable laws/regulations for the industry within state and country of branch location
• Managing budgets, allocating branch funds, operations, and logistics and defining financial objectives.

Requirements

• First degree in Admin, Finance, Management, Marketing or a related field.
• 5+ years progressive experience in people management and sales role
• Good understanding of industry laws and regulations
• A drive to reach sales and service goals
• Excellent organizational and leadership skills