Branch Manager, Retail Sales at Access Bank

About the Job

• We are seeking experienced Branch Managers to lead retail banking (sales) in our branches across Nasarawa, Benue, Gombe, Adamawa, Niger, and Potiskum.
• The successful candidates will drive business growth, build strong customer relationships, and manage high-performing teams in these regions.

Responsibilities

• Develop and maintain strong relationships with retail customers.
• Market and cross-sell the bank's retail products and services.
• Drive branch sales and deposit growth through effective marketing strategies.
• Supervise and coach account officers to achieve business goals.
• Implement call plans, track customer needs, and deliver excellent service.
• Monitor and analyze financial performance, ensuring compliance and quality reporting.
• Conduct regular customer visits to strengthen relationships and generate referrals

Requirements

• A first degree in a Business-related discipline (Master's/professional certification is an added advantage).
• Minimum of 5 years' relevant experience, with at least 3 years in retail services/marketing.
• Strong knowledge of Nigerian retail banking market and banking operations.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Strong leadership, supervisory, and team management abilities.
• Proficiency in Microsoft Office tools and reporting