Boutique Manager at MacTay Consulting

ROLE SUMMARY:                

Sale Manager to deliver outstanding customer service to customers, ensuring the achievement of the boutique target (sales and profitability) as well as to promote and enhance the Polo brand, in line with corporate policies. Building client loyalty through the quality of their welcome, their ability to understand customers’ expectations, and the pertinence of their advice.

JOB DESCRIPTION:

• Achieve monthly sales target.
• Increase Sales and profitability of each product segment.
• To ensure customer retention, build customer loyalty, develop a new customer base and activate dormant accounts. 
• Ensure good ambiance of the store and its operational effectiveness.
• Manage the inventory of the boutique in line with the company’s policies and procedures.
• Ensure correct visual merchandising, and that team members follow international best practices. 
• Mange, teach, and mentor the sales team on product knowledge and customer relationship.

QUALIFICATION & SKILLS:

•  Minimum of first degree in Business Administration or related field;
• Foreign degree from a recognized university and professional qualification would be an added advantage;
• Minimum of 12 years managing a team in luxury retail business; selling to High Net-worth Individuals and corporate organizations;
• Ability to execute and follow the Company strategy;
• Proven ability to drive results and to manage teams;
• Integrity;
• Strong work ethic;
• Excellent written and spoken communication skills;
• Great interpersonal skills;
• Proficient use of Microsoft Office Packages.

Other perks: A car and driver