Assistant Outlet Manager at Hyatt

About The Role

• The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation. The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.

Key Responsibilities
Operational Management

• Assist in managing the outlet as an independent profit Centre.
• Ensure smooth daily operations in line with Hyatt International standards.
• Maintain compliance with brand standards and corporate strategies. Guest Experience
• Deliver maximum guest satisfaction through service excellence.
• Handle guest complaints and feedback professionally.
• Ensure consistent quality in food, beverages, and service. Financial Oversight
• Help monitor budgets, costs, and revenues.
• Support initiatives to drive sales and profitability.
• Assist in inventory control and cost management. Team Leadership
• Supervise and train outlet staff.
• Support scheduling and workforce planning.
• Foster a positive work environment aligned with Hyatt values.

Qualifications

Education : Degree, diploma in hospitality/restaurant management.

• Experience: Minimum 2–3 years in a similar role, preferably in luxury hotels or large restaurants.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record in revenue growth and cost control.
• In-depth knowledge of food & beverage operations, menu planning, and inventory