Jobs at Hyatt

Summary

• We are looking for Event Co-Ordinator to join our pre-opening team at Hyatt Regency Lagos Ikeja
• Expected to open 2026, Ideally situated in the tranquil GRA neighborhood and just minutes from Murtala Muhammed International Airport, Hyatt Regency Lagos Ikeja combines effortless convenience with timeless elegance.
• Designed with both business and leisure travelers in mind, our welcoming atmosphere invites you to relax, connect, and thrive.
• Hyatt Regency hotels and resorts are founded on openness, our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration. 

About the Role

• The Event Co-Ordinator is responsible for planning, organizing, and executing events hosted at Hyatt hotels.
• This role ensures seamless coordination between clients and hotel departments, delivering exceptional guest experiences aligned with Hyatt’s standards of service excellence

Key Responsibilities

• Coordinate all aspects of events including meetings, conferences, weddings, and social functions
• Serve as the primary point of contact for clients from initial inquiry to post-event follow-up
• Collaborate with internal departments (banquet, catering, front office, housekeeping, AV team) to ensure smooth execution
• Prepare event orders, contracts, and detailed function sheets
• Manage event timelines, budgets, and logistics
• Conduct site inspections and client meetings
• Ensure all client requirements and special requests are met
• Monitor event setup, execution, and breakdown
• Handle last-minute changes professionally and efficiently
• Maintain high standards of customer service consistent with Hyatt brand values

Qualifications

• Bachelor’s Degree in Hospitality Management, Business Administration, or related field
• 1–3 years of experience in hospitality sales or administrative support (hotel experience preferred)
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with hotel systems (e.g., Opera) is an advantage
• Excellent organizational and multitasking abilities
• Customer-focused mindset with attention to detail 

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About the Role

• The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, maintaining client relationships, and maximizing sales across hotel services (rooms, events, F&B).
• This role focuses on achieving sales targets while ensuring excellent customer satisfaction aligned with Hyatt’s brand standards.

Key Responsibilities

• Develop and execute strategic sales plans to achieve revenue goals
• Identify and pursue new business opportunities (corporate, leisure, MICE segments)
• Build and maintain strong relationships with clients, travel agents, and corporate partners
• Conduct sales calls, site inspections, and client presentations
• Negotiate contracts and close deals to maximize profitability
• Collaborate with marketing and revenue management teams
• Monitor market trends, competitor activities, and pricing strategies
• Prepare regular sales reports, forecasts, and performance analysis
• Represent the hotel at industry events, trade shows, and networking functions

Qualifications 

• Bachelor’s Degree in Business Administration, Hospitality Management, or related field
• 3–6+ years of experience in hotel sales or hospitality industry
• Strong communication, negotiation, and interpersonal skills
• Proven track record of meeting or exceeding sales targets
• Ability to work under pressure and manage multiple accounts
• Knowledge of local and international travel markets is a plus

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About the role

The Outlet Manager role at Hyatt is a leadership position responsible for overseeing daily operations of a restaurant or bar outlet, ensuring guest satisfaction, managing staff, controlling costs, and driving revenue growth.

Operational Oversight

• Manage daily outlet operations including staffing, inventory, and budgeting.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor outlet performance and implement improvements.

Guest Experience

• Develop strategies to enhance guest satisfaction and loyalty.
• Handle guest inquiries, complaints, and special requests professionally.
• Maintain a welcoming atmosphere aligned with Hyatt’s brand standards.

Team Leadership

• Train, mentor, and motivate staff to deliver exceptional service.
• Conduct regular meetings to communicate goals and provide feedback.
• Foster a positive work environment that encourages teamwork.

Financial Management

• Achieve and exceed revenue targets while controlling costs.
• Maintain accurate financial records and employee schedules.
• Collaborate with sales and marketing teams on promotions.

Strategic Development

• Stay updated on industry trends and competitor activities.
• Innovate to improve outlet performance and guest satisfaction.
• Uphold Hyatt’s brand culture and corporate standards.

Qualifications

. Education: Degree, diploma in hospitality/restaurant management.

• Experience: Minimum 2–3 years in a similar role, preferably in luxury hotels or large restaurants.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record in revenue growth and cost control.
• In-depth knowledge of food & beverage operations, menu planning, and inventory

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About The Role

• The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation. The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.

Key Responsibilities
Operational Management

• Assist in managing the outlet as an independent profit Centre.
• Ensure smooth daily operations in line with Hyatt International standards.
• Maintain compliance with brand standards and corporate strategies. Guest Experience
• Deliver maximum guest satisfaction through service excellence.
• Handle guest complaints and feedback professionally.
• Ensure consistent quality in food, beverages, and service. Financial Oversight
• Help monitor budgets, costs, and revenues.
• Support initiatives to drive sales and profitability.
• Assist in inventory control and cost management. Team Leadership
• Supervise and train outlet staff.
• Support scheduling and workforce planning.
• Foster a positive work environment aligned with Hyatt values.

Qualifications

Education : Degree, diploma in hospitality/restaurant management.

• Experience: Minimum 2–3 years in a similar role, preferably in luxury hotels or large restaurants.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record in revenue growth and cost control.
• In-depth knowledge of food & beverage operations, menu planning, and inventory