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  • Posted: May 11, 2026
    Deadline: Not specified
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  • Allen is a financial & spreadsheet modelling consulting firm. We serve leading business organizations and public institutions helping them build efficient and robust models that underpin their critical decisions in investments, financial transactions, strategic and operational planning. Our knowledge depth allows us to address most modelling difficult challenges.
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    Assistant Outlet Manager

    Job Overview

    • The Assistant Outlet Manager is responsible for supporting the Outlet Manager in the day-to-day operation of an outlet, ensuring excellent customer service, staff discipline, food safety compliance, and achievement of sales and operational targets.
    • The role bridges management and frontline staff, enforcing the company's standards, policies, and culture across front-end and back-end operations.

    Key Responsibilities

    • Reports to the Outlet Manager
    • Manage the Outlet (in the absence of an Outlet Manager)
    • Operations & service delivery
    • Staff supervision & discipline
    • Sales & performance management
    • Inventory & stock control
    • Compliance & reporting
    • Training & quality control.

    Key Performance Indicators(KPIs)

    • Customer satisfaction and complaint resolution
    • Staff discipline and attendance
    • Sales performance and target achievement
    • Cleanliness and food safety compliance
    • Stock control and waste reduction
    • Adherence to SOPs and company policies.

    Requirements

    • Minimum of B.Sc
    • 2 – 4 years experience in a QSR supervisory role
    • Strong understanding of restaurant operations.

    Skills & Competencies:

    • Strong leadership and people management skills
    • Excellent communication and conflict resolution skills
    • Good numerical and reporting skills
    • Ability to work under pressure and manage shifts
    • High level of integrity and accountability
    • Customer-focused mindset.

    Check how your CV aligns with this job

    Method of Application

    Interested candidates should send their recent CVs by e-mail to recruitmentservices@allen.ng with the applied position as the title of their emails.

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