Assistant Information Management Officer at United Nations High Commissioner for Refugees (UNHCR)

Terms of Reference

General Background

• The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and information from other sectors as appropriate.
• The incumbent operationalizes data standards developed at Maiduguri level, supports Adamawa, and Yobe states, compiles data and analyses information from protection partners and populations of concern.
• S/he supports the Protection Sector Team and Areas of Responsibilities in data and information management and operationalizing protection systems.
• Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern.
• They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination.
• They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding, and advocacy efforts. This includes both internal and external assessments, regional and country-based planning, and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.
• Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities.
• This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation.
• This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring, and reporting implemented by UNHCR and by its partners.

Duties:

• Coordinate data and information management activities
• Participate in the data and information management team and activities.
• Contribute to the design and implement data strategies and systems.
• Assist the data team and others communicate the status, value, and importance of data.
• Support the collection, storage, management and protection of data.
• Support consolidation of data systems, including the interoperability of operational data and systems.
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
• Support the coordination with HQ, external and regional partners on data and information management efforts
• Take part the relevant IM network (internal and external) on refugee. IDP, etc. and related issues.
• Support data security, data protection and responsible data-sharing.
• Support offices with data and information management
• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
• Provide technical and training support to operations.
• Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
• Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
• Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
• Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.
• Undertake data and information management activities at the Global/Regional/Country level
• Help consolidate data and information for country, regional and global analysis.
• Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
• Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
• Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
• Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
• Support the analysis of trends concerning changes at the outcome and impact levels.
• Develop information management products such as indicators, templates, maps and dashboards.
• Help ensure data is curated and stored in data registries and libraries in accordance with standards.
• Undertake geospatial and statistical analysis.
• Provide population movement tracking systems and other population data systems.
• Support web-based data portals.
• Support solutions for meeting ‘communication with communities’ information and data needs.

Work in close collaboration with

• All staff to further data literacy and assist in interpretation the data.
• Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.
• Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
• Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
• Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans.
• Protection staff on the design, implementation and analysis of protection and case monitoring systems.
• Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.
• Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
• Senior management to understand and serve their information and knowledge needs.
• Perform other related duties as required.

Qualifications and Experience

• 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree.

Essential

• Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable

• Knowledge of national and international statistical systems;
• knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations;
• knowledge of GIS and geospatial systems and techniques.

Key Competencies

Core Competencies

• Accountability,
• Communication,
• Organizational Awareness,
• Teamwork & Collaboration,
• Commitment to Continuous Learning,
• Client & Result Orientation

Managerial Competencies

• Empowering and Building Trust
• Cross-Functional Competencies
• Analytical Thinking
• Innovation and Creativity

Technological Awareness    

Desired Languages

• English

Additional Qualifications

Education

• BS: Computer Science, BS: Information Management, BS: International Development, BS: Social Science, BS: Statistics

Work Experience

• Cluster Coordination and Inter-Agency, Data Management, Protection Cluster