Assistant General Manager at Class Suites Hotels & Apartments

Responsibilities
Operational Oversight:

• AGMs assist in managing daily hotel operations, ensuring smooth functioning of all departments, including front desk, housekeeping, maintenance, and potentially food and beverage.

Staff Management:

• They supervise, train, and mentor staff, potentially assisting with hiring, scheduling, and performance evaluations.

Guest Relations:

• AGMs play a crucial role in guest satisfaction, addressing complaints and ensuring a positive experience.

Financial Management:

• They may assist with budgeting, cost control, and revenue management.

Administrative Support:

• AGMs provide administrative support to the General Manager, including policy implementation and reporting.

Compliance:

• They ensure adherence to hotel policies, safety regulations, and legal requirements.

Strategic Planning:

• AGMs may contribute to the development and implementation of strategies for revenue growth and improved guest satisfaction.

Special Events:

• They may coordinate and supervise special events, meetings, and conferences.

Requirements

• Candidates should possess a B.Sc / M.Sc Degree with 3 - 5 years of work experience.