Assistant Chief Security Officer at Hilton Worldwide

About the job

• An Assistant Security Manager directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will I be doing?

As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain good communication and work relationships in all areas of the hotel
• Liaise with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation to ensure compliance of the security department
• Knowledge of the codes of practice for P.A.C.E.
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
• Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
• Prepare incident reports and ensure all allegations are properly followed up
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Responsible for management of key control within all departments

What are we looking for?

An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in Security Management, Criminology, Law Enforcement, or a related field
• Advanced training or certifications in security operations (e.g., Certified Protection Professional [CPP], Physical Security Professional [PSP]).
• Minimum 7–10 years of experience in security roles, including supervisory positions.
• Previous service in Military, Department of State Services (DSS), or Police Force, with a record of exemplary performance.
• Experience in hospitality or hotel security management is highly advantageous.
• Proven ability to lead and manage security teams effectively
• Strong decision-making and problem-solving skills, especially under pressure.
• Experience in creating and implementing security protocols and emergency response plans.
• Familiarity with CCTV systems, access control technologies, and other security systems.
• Knowledge of risk assessment, threat analysis, and crisis management strategies.
• Understanding of local, national, and international security regulations affecting the hospitality industry
• Ability to ensure compliance with fire safety, emergency evacuation, and other hotel-specific safety standards.
• Excellent communication and interpersonal skills to liaise with hotel guests, staff, and external agencies.
• Ability to handle sensitive situations diplomatically and maintain confidentiality.
• Experience in handling emergencies such as theft, fire, or violent incidents.
• Adept at coordinating with law enforcement and emergency response teams.
• Firefighting qualification