Assistant and Information Management Officer at ICRC - International Committee of the Red Cross

The Purpose

• The Mubi Assistant & IM Officer provides administrative support to Mubi Management and is responsible for information management in the Mubi Area of Responsibility (AoR), Biu, and Yola offices, under the supervision of Executive Assistant & IM Officer.
• S/he acts as a reference person for written protocols, correspondence, and standard tools in the MUB Sub-delegation and offices.

Your Role

• Makes an active contribution to support and implement all projects or programs linked to information management.
• Actively takes part in any new IM tool deployment in the delegation.
• Works with the Executive Assistant & IM Officer (EAIMO) in organizing training sessions, information dissemination, and preparing training materials.
• Briefs newcomers systematically on Information Management, ICRC procedures, and tools.
• Supports and trains all staff on Information Management and the above-mentioned subjects.
• Ensures compliance with rules and procedures.
• Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol; proposes a solution in case of contradiction between the rules and local practices; knows the rules regarding the signatures and ensures that these rules are applied by all staff in the delegation.
• Screens, prioritizes, dispatches, and follows up on requests, calls, and correspondence; has an overview of the MUB sub-delegation's activities and considers its priorities and challenges when making decisions.
• Drafts formal and informal non-confidential correspondence for the signature of the management.
• Ensures that users understand the need for changes to tools or information sharing processes and supports these changes.
• Ensures that all paper and electronic documents received at the IM and Support Office are shared with the concerned staff members.
• Organizes and follows up on training during deployments of new IM tools.
• Proactively updates him/herself on the training materials, and acts as a focal point for providing training and relaying information.
• Shares and files documents for the Management.
• Creates electronic and paper files for the Management, feeds them with relevant documents, and closes them.
• Puts them into boxes at the end of each period and keeps an updated inventory.

Your profile: Education & Experience

• University Degree
• 3 - 5 Years as an information management officer
• Working proficiency in English and Hausa is compulsory. Working proficiency in Fulani is a plus.
• Advanced computer skills, including Microsoft Office suite, SharePoint, HCL Lotus Notes, and other web-based solutions.
• Applicant must have a valid working permit to work in Nigeria.