Analyst - Quality Assurance Projects at MTN Nigeria

Mission

• To coordinate, manage and be accountable for the implementation of IT governance structures in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework.

Description

• Support Quality Management System (QMS) implementation activities within the IT division.
• Coordinate, manage and be accountable for the implementation, monitoring and review of IT Governance Framework and Quality plans in line with IT strategic focus, objectives, and priorities.
• Liaise with IT process owners to ensure that governance processes are implemented and adhered to within the IT division.
• Develop, implement, and manage IT projects to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products and software development.
• Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
• Liaise with QA personnel to ensure that Quality Assurance processes are implemented and adhered to within the IT division.
• Prepare and evaluate QA reports and make recommendations for best practice and facilitate the identification of solutions.
• Update QA review work programs/checklists promptly, frequently and appropriately for the various processes and activities within the IT function.
• Coordinate and review IT policy, process and procedure; identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency. 
• Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IT function and lead quality assurance team in delivering reliable services.
• Participate in process, project and internal audit activities initiated by internal or external auditors to assure quality of IT solutions according to defined standards and metrics.

Education:

• First degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
• Professional Certification in any of the Following or combination (will be an added advantage): ITIL, PMP, SCRUM, Agile,  TOGAF, COBIT, Six SIGMA. 
• Fluent in English 

Experience:

• 3 - 7 years of experience which includes:
• Minimum of 5 years progressive experience within a large organization in any of the following industries: Banking, FMCG, Telecoms or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
• Prior experience in managing product development/Systems engineering and IT operations
• Experience in establishing and maintaining quality control framework for software development covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
• Experience in Software Development and Testing covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
• Experience in business and technical risk assessment, controls design and testing for various Information Services systems and processes