Analyst - Infrastructure Operations at MTN Nigeria

• Monitor, diagnose and resolve problems with key IT systems to ensure systems work efficiently.
• Assist other Infrastructure and Cloud team and development teams to resolve application-to-platform integration issues (IaaS and PaaS) across different cloud providers and deployment models.
• Manage crisis situations and work under pressure to resolve problems.
• Plan and undertake projects to improve and upgrade key IT systems as directed by IT Senior management.
• Develop, contribute, and evaluate technical proposals related to enhancing cloud migrations and implementations.
• Contribute to continuous improvement of platform performance, scalability, efficiency, and reliability.
• Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge 
• Work with various cross-functional teams.
• Ensure policies and processes are well-documented, communicated and followed.
• Advocate for and drive major initiatives that move the organization forward and help us scale.
• Provide timely information for Audits and Security requests and ensure vulnerabilities and findings are closed.
• Work with OEMs, Partners, Planning teams and other key stakeholders to ensure highly available Infrastructure.

Education:

• First degree in Computer Science, Electrical/Electronic Engineering, or any related discipline 
• UNIX Linux and Windows Administration
• Database management
• Backup and recovery 
• Fluent in English 

Experience:

• 3 - 7 years of experience which includes;
• Proficiency in the implementation and management of at least two of the following technical disciplines: Databases (Relational and NoSql); Operating Systems(Linux, Unix and Windows); Storage and SAN solutions, Backup and recovery, Replication technology as well as Virtualisation
• Experience in platform migrations and upgrade of Infrastructure components e.g. Firmware, databases etc.
• Hands-on experience managing and migrating cloud solutions.
• Ability to automate the entire DevOps pipeline, including CI/CD cycles, app performance monitoring, infrastructure, and configurations, among others.
• Skilled in Infrastructure as a code and able to work with tools such as Git, GitHub, Puppet etc.