Admissions Officer at Charterhouse Lagos

Role Overview: 

• This role is responsible for providing highly effective data management, documentation, school tours, and general administration duties, assisting the team to enrol the target number of qualifying students into the school each year and delivering a seamless experience for parents and children.

Responsibilities:

• Collaborate with the Communications and Marketing team to execute targeted marketing campaigns, participate in recruitment events, and build relationships with parents and other stakeholders.
• Provide excellent customer service to prospective parents throughout the admissions process.
• Respond to inquiries promptly and professionally and provide accurate and detailed information about the school’s curriculum, admissions requirements, and application procedures.
• Coordinate and administer student testing and assessment procedures, including entrance exams, interviews, and language proficiency tests.
• Assist in managing the admissions application process, including collecting and organizing application materials, tracking applicant status, and ensuring all necessary documentation is complete.
• Schedule and conduct family visits providing personalised tours, answering questions, and highlighting the unique aspects of the school.
• Maintain accurate and up-to-date student information and admissions related data in the school’s management information system.
• Generate reports and assist in analysing enrolment trends and patterns. Ensure data integrity and support the development of a comprehensive prospect and applicant tracking system.

Qualification, skills and knowledge:

• Bachelor’s degree in education, business, marketing, or a related field.
• One to two years working experience.
• Previous experience in admissions, student recruitment, customer service, or a related role.
• Excellent interpersonal skills and the ability to build relationships with prospective parents, and educational consultants
• Strong written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite).
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize workload effectively.

Personal Traits:

• Charismatic, empathetic, and a good listener.
• Adaptability and the ability to work in a fast-paced environment.
• Problem-solving skills and the ability to remain calm under pressure.
• Discretion and the ability to handle sensitive information confidentially.
• Team player with a positive attitude.
• Adaptability and willingness to take on new responsibilities.
• Commitment to upholding the values and ethos of Charterhouse Lagos.
• A drive for excellence, an appreciation of the importance of education and an understanding and appreciation of the aims, mission and values of the school.