Administrative Officer - NYSC at Alliance Francaise de Lagos

Responsibilities

• Welcome visitors /clients in English / Local language /French
• Inform and respond to customers / clients on all types of questions and services offered by Alliance Française de Lagos
• Ensure the proper functioning of the reception (maintenance of workstation, etc.)
• Register student in the software according to the criteria and the number of learners set
• Control the distribution of students in each group
• Update the database created (shared Google Drive documents)
• Receive payments and send receipts to registrants
• Be aware of Alliance Française' publication and presence on social networks

Requirements

• B2 level in French language
• Proficiency in MS Office
• Ability to Master Office software
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work independently
• Ability to stay calm when customers are stressed or upset