Administrative Officer at Divine AG Solutions Limited

Key Responsibilities

• Manage the day-to-day operations of the office, including scheduling meetings and appointments, organizing files & company records.
• Mornitor our website and other social media handles to collate andprocess customer orders.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Collecting and documenting customer feedback
• Liasing with the production department to ensure quality output of customer orders.

Requirements

• BSc / HND in any relevant field from a reputable university
• Minimum of 2 years’ experience in a similar role.
• Strong communication skills, both written and verbal
• Good interpersonal skills with the ability to build strong relationships.
• Strong working knowledge of social media platforms.
• Good listening skills, with high levels of attention to detail
• Strong working knowledge of Microsoft Office platforms
• Ability to multitask and prioritize own workload