Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
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The Administrator ensures smooth and standardized administrative operations in the assigned state. This role is responsible for correspondence handling, facilities maintenance, inventory control, and workspace management, ensuring Moniepoint’s offices operate efficiently and safely. The ideal candidate is detail-oriented, proactive, and capable of driving consistent service quality across diverse functions.
Key Responsibilities
Administrative Coordination
Manage administrative processes including correspondence handling, filing systems, office documentation, and internal communications. Ensure timely dissemination and tracking of internal and external correspondence while maintaining compliance with organizational standards.
Facility Management
Oversee upkeep of the office infrastructure, including generators, meters, water dispensers, and cleaning services. Track utility consumption, implement scheduled maintenance, and resolve emerging facility issues while ensuring a safe and hygienic work environment.
Office Experience & Support Services
Maintain a functional and professional workspace by coordinating logistics for meetings, ensuring availability of supplies (e.g., CWAY water, stationery), and supervising daily operations. Collaborate with staff to meet facility-related needs and gather feedback for continuous improvement.
Inventory Oversight
Maintain accurate inventory records, monitor stock levels, and coordinate timely replenishment of consumables and equipment. Implement controls to minimize loss and optimize usage while ensuring effective vendor liaison and documentation.
Internal Control & Compliance
Implement administrative control systems, including checklists, inspection routines, and SOP compliance monitoring. Conduct periodic audits to identify gaps, ensure policy adherence, and support risk mitigation across administrative functions.
Performance Reporting
Generate weekly and monthly reports on correspondence trends, facility conditions, inventory status, and control implementation. Provide actionable insights to improve efficiency, cost management, and service delivery.
Qualifications
Bachelor’s degree in Business Administration, Public Administration, or related field.
Minimum of 4 years’ experience in administrative, office, or facilities management roles.
Proficiency in Microsoft Office Suite and documentation systems.
Strong communication, organizational, and interpersonal skills.
Familiarity with inventory systems and facilities maintenance planning.
Ability to multitask and manage operations across diverse functions independently.
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