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We are Nigeria's largest car buying service with the goal of helping hundreds of customers to sell their cars.At Cars45 our passion is to build the infrastructure for commerce that allows sellers and buyers of Nigerian used Cars to exchange value quickly, cheaply and with unhindered access to independent relevant information required for decision making. We ...
JOB SUMMARY
Provides customer service support to the organization by acquiring, onboarding and engaging new and existing dealers in a timely manner.
Initiates contact with prospective dealers and generate new leads for the dealer management department.
This role requires adequate follow up with dealers, hence, the ideal candidate must be exceptionally sound in verbal communication, logical reasoning, convincing, persuasiveness, coherent flow of thought and customer service skills, as well as a comprehensive knowledge of products, services and company policies.
ESSENTIAL JOB FUNCTIONS
Cold calling and prospecting new customers.
Ensures and provides quality service to both new and existing dealers.
Answer questions about products and services offered by the company.
Ensure adequate information is provided to prospective dealers/customers.
Enter and update dealer information in the database.
Appropriate handling of angry dealers to preserve the company’s reputation.
Go the “extra mile” to meet onboarding quota and facilitate future sales.
Keep records of calls and bookings while noting all useful information.
Following up, tracking and engaging dealers.
Additional responsibilities and the required action for assigned tasks.
REQUIREMENTS
We believe that you will succeed better if you possess the following:
First degree or equivalent in a relevant discipline.
1-3 years of experience in Telemarketing/Telesales
Knowledge of the automobile products
Experience in sales and knowledge of consumer behaviors
Must have keen attention to detail, high level of integrity and logically sound
Ability to convince others and explain information in clear terms
Excellent problem-solving and analytical thinking
Proficient in the use of microsoft office package
BENEFITS
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.
That’s why we offer you the following benefits:
A competitive salary and one of the best in the industry;
Pension contributions, Healthcare insurance and employee Loans;
TGIF every last Friday of the month and regular Team Building events;
Free daily lunch
Leadership development and new opportunities to grow as we are constantly expanding;
An opportunity to work with a dynamic and international team all across the world.
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