Job Vacancies at Cars45 Limited

JOB SUMMARY

Provides customer service support to the organization by acquiring, onboarding and engaging new and existing dealers in a timely manner.
Initiates contact with prospective dealers and generate new leads for the dealer management department.
This role requires adequate follow up with dealers, hence, the ideal candidate must be exceptionally sound in verbal communication, logical reasoning, convincing, persuasiveness, coherent flow of thought and customer service skills, as well as a comprehensive knowledge of products, services and company policies.

ESSENTIAL JOB FUNCTIONS

• Cold calling and prospecting new customers.

• Ensures and provides quality service to both new and existing dealers.

• Answer questions about products and services offered by the company.

• Ensure adequate information is provided to prospective dealers/customers. 

• Enter and update dealer information in the database.

• Appropriate handling of angry dealers to preserve the company’s reputation.

• Go the “extra mile” to meet onboarding quota and facilitate future sales.

• Keep records of calls and bookings while noting all useful information.

• Following up, tracking and engaging dealers.

• Additional responsibilities and the required action for assigned tasks. 

REQUIREMENTS
We believe that you will succeed better if you possess the following:

• First degree or equivalent in a relevant discipline.

• 1-3 years of experience in Telemarketing/Telesales

• Knowledge of the automobile products

• Experience in sales and knowledge of consumer behaviors

• Must have keen attention to detail, high level of integrity and logically sound

• Ability to convince others and explain information in clear terms

• Excellent problem-solving and analytical thinking

• Proficient in the use of microsoft office package

BENEFITS
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits: 

• A competitive salary and one of the best in the industry;

• Pension contributions, Healthcare insurance and employee Loans;

• TGIF every last Friday of the month and regular Team Building events;

• Free daily lunch

• Leadership development and new opportunities to grow as we are constantly expanding;

• An opportunity to work with a dynamic and international team all across the world.

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JOB SUMMARY
Under the supervision and guidance of the Senior Manager, Contact Center and Customer Experience, you will be responsible for generating bookings from the prospective leads made available by the business and ensuring that all prospective sellers are offered the desired services.

You will assist in guiding the sellers about how to sell their cars and offer alternatives where preferred options are not available. Provide useful information regarding the cars. Be ready to help customers make a good decision. Your role is to ensure that the prospects have all necessary information and contact details to make a successful sale.

RESPONSIBILITIES

• Answer questions about products and services offered by the company.
• Cold calling and prospecting new customers
• Ensure adequate information is provided to prospective customers.
• Ask questions to understand customer requirements in order to create a booking.
• Direct prospects (or existing customers) to the appropriate center for the sale of their cars.
• Enter and update customer information in the database.
• Appropriate handling of angry customers to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and bookings while noting all useful information.
• Following up, tracking and directing customers.
• Any other role as assigned by the supervisor.

REQUIREMENTS

• First degree or equivalent in a relevant discipline.
• 1-3 years of experience in Telemarketing/Telesales
• Knowledge of the automobile products
• Experience in sales and knowledge of consumer behaviors
• Must have keen attention to detail, high level of integrity and logically sound
• Ability to convince others and explain information in clear terms
• Excellent problem-solving and analytical thinking
• Proficient in the use of microsoft office package
• Professional Certification in Telemarketing is an advantage

BENEFITS
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.
That’s why we offer you the following benefits:

• Healthcare insurance and free daily lunch
• TGIF every last Friday of the month and regular Team Building events;
• Leadership development and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.+6

We look forward to speaking with you!

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Cars45 is one of the leading automotive companies in Africa and we are looking to hire a Consumer Financing and Partnerships Manager.

You will have an interesting role of leading the consumer financing & financing partner relations lifecycle management. You will create and execute strategies that will help to provide best-in-class services to strengthen our sales efforts and maximize profitable volume growth through consumer financing.

You will have complete autonomy and execute at a high level. You will have the opportunity to work with a dynamic and international team who are ready to support you.

RESPONSIBILITIES

The following are some of the exciting projects you will be working on and responsible for:

• Identify, develop, implement, and lead initiatives for the consumer financing lifecycle;

• Provide strategic leadership to help create and execute the roadmap leading to optimal financial and trading performance; including providing expert advice, analyzing and providing support;

• Partner with cross-functional teams to manage critical part of our consumer financing technology platform, lead both short and long-term planning consumer financing analysis and processes;

• Develop and manage financing partnerships with Banks, NBFIs and other financing partners;

• Develop, strengthen, and manage key partner relations, community partnerships and referral sources by building relationships with, civic/professional, small & medium-sized organizations

• Proactively assess, clarify, and validate partner needs on an ongoing basis

• Analyze market trends, consumer trends,retail and industry needs,risk and opportunities,local consumer behavior to increase sales of the consumer financing product;

• Uphold and maintain a balance between risk mitigation and operational efficiency; ensure regulatory, data, and controls compliance for all processes/ programs;

• Understanding key KPIs and benchmarking them against major competitors;

• Planning and overseeing new initiatives and projects;

• Collaborate with Marketing team to improve sourcing channels for Consumer Financing;

• Manage reporting systems and deliver monthly and quarterly forecasts.

REQUIREMENTS
We believe that you will succeed better if you possess the following:

• HND or BSC in Business Administration, Sales, Economics or any related field;

• 4 - 6 years post NYSC experience, 1 of which should be in a managerial position;

• Experience in traditional consumer financing and alternative financing strategies is a plus;

• Experience around finance, investment banking, strategy and or underwriting;

• Excellent knowledge about cars and their various models;

• Experience building business plans, financial models, business development and b2b channel;

• Experience in business development, project management and use of Microsoft tools;

BENEFITS
We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits: 

• A competitive salary and one of the best in the industry;

• Pension contributions, Healthcare insurance and employee Loans;

• TGIF every last Friday of the month and regular Team Building events;

• Leadership development and new opportunities to grow as we are constantly expanding;

• An opportunity to work with a dynamic and international team all across the world.