Account Officer at Talents and Skills Africa

Job Description

• We seek an Account Officer to support our Sales team and provide quality customer service.
• Account Officer responsibilities include preparing sales proposals, updating internal databases with client and contract details, and conducting market research.

Responsibilities

• Craft new sales proposals and contract renewals
• Schedule product demos
• Contact customers via email or phone to answer queries or retrieve information about their account
• Update internal databases (CRM) with account details
• Perform back-office sales tasks to support Account Executives as needed
• Research market trends and competition
• Create reports on sales and marketing campaigns
• Maintain digital and physical records of invoices and contracts
• Address payment issues
• Identify new revenue prospects

Requirements and Skills

• OND in Marketing, Business Administration, or a relevant field
• Work experience as an Account Officer, or similar role
• Experience in customer service roles is a plus
• Familiarity with Client Relationship Systems (CRM)
• Good verbal and written communication skills
• Time-management abilities.