Accommodation Manager at The Confederation of African Football (CAF)

Location: Cote d'Ivoire

Ready to lead a new era in African football?

• You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit an Accommodation Manager.

Job Description

• CAF is looking for an Accommodation Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team.
• Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
• This role is a temporary contract, and the role will be based in Côte d'Ivoire.

Responsibilities

• Assist the development of Accommodation Operating Plans, policies, and procedures.
• Propose and manage day to day process of confirming allocation and accommodation details of all CAF constituent groups.
• Manage all hotel inventories across all client groups, prior to event and on a day-to-day basis.
• Secure and finalize the Accommodation Allotment Plan.
• Establish close relationships and contracts with hotels, for all different user groups for the tournament period; ensuring that each user group receives the requested level of service.
• Supervise the reservation system.
• Organize F&B, concierge, room drops, security & hospitality desks in each hotel.
• Source and contract additional hotels, as required.
• Overall financial management and reporting.
• Develop a contingency plan for alternative accommodation areas.
• Liaise with other departments within the organization/Host Country to meet all event participants’ expectations.
• Manage the portfolio of hotel offers.
• Achieves cost savings and efficiency gains
• Establish and implement the necessary tools, such as concepts, project plans, communication model and business workflow.
• Lead the respective project teams during preparation, on-site operation, and reconciliation phases.
• Achieve cost savings and efficiency gains.

Requirements

• Bachelor’s Degree in Travel, or Hotel Management.
• At least 5-years of relevant experience in event accommodation management.
• Fluent in English and/or French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
• Contract management and key-account management experience.
• Experience in setting up and managing complex projects.
• Strong planning, process, and business management skills.
• Contract negotiation and management experience.
• Strong project management and excellent communication skills.

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