Access to Financial Services Manager at Co-Creation Hub (CcHUB) Nigeria

Job Description

• The Access to Financial Services Manager will oversee the implementation of initiatives that ensure program participants have access to enhanced financial services.
• This includes fostering partnerships with financial institutions, designing financial literacy programs, and ensuring the availability of tailored financial products such as savings, credit, and insurance for marginalized youth and women.
• The Manager will play a pivotal role in equipping participants with the financial tools and knowledge needed to thrive in the gig economy.

Key Responsibilities
Access to Financial Services

• Partner with financial service providers to develop and implement strategies to improve access to financial services for program participants, including savings, loans, pensions and insurance products.
• Ensure financial services align with the needs of marginalized youth and women participating in the Nigeria GATEWAY Program.
• Address barriers to financial inclusion, such as lack of documentation, limited awareness, or low trust in financial systems.
• Promote the adoption of digital financial tools and platforms among participants to enhance their financial inclusion.
• Advocate for the design and deployment of financial products tailored to the needs of gig workers and marginalized groups.

Financial Literacy and Capacity Building

• Collaborate with program teams to integrate financial literacy training into the broader training curriculum.

Stakeholder & Partner Engagement

• Identify and establish partnerships with financial institutions, fintech companies, cooperatives, and other relevant stakeholders.
• Negotiate agreements with partners to secure affordable and accessible financial services.
• Act as the primary liaison between the program and financial service providers to ensure smooth collaboration and issue resolution.
• Represent the program in discussions and forums with financial service providers, regulators, and advocacy groups.
• Ensure compliance with relevant financial regulations and program policies in all partnerships and service delivery.

Monitoring, Data Collection, and Risk Management

• Track participant access to and usage of financial services to assess reach and impact.
• Collect and analyze data to identify gaps, barriers, and areas for service improvement.
• Monitor and address risks associated with financial access, such as over-indebtedness or misuse of credit products.
• Prepare regular reports on financial service access, usage trends, outcomes, and key insights for program leadership and stakeholders.

Access to Insurance & Pension 

• Advocate for access to microinsurance products relevant to gig workers, such as health, accident, or device insurance.
• Explore opportunities to connect participants to formal pension savings schemes appropriate for gig economy earners.

Key Performance Indicators (Year 1)

• Access to Financial Services
• Financial Literacy and Capacity Building
• Stakeholder & Partner Engagement
• Monitoring, Data Collection, and Risk Management
• Access to Insurance & Pension

Qualifications

Education:

• Bachelor’s Degree in Finance, Economics, Business Administration, or a related field. A certification in Financial Inclusion, Microfinance, or Digital Finance is an advantage.

Experience:

• Minimum of 8-10 years of experience in financial services, financial inclusion programs, or microfinance, with a focus on marginalized groups.
• Proven track record in managing partnerships with financial institutions and implementing access-to-finance programs.
• Familiarity with financial literacy training, digital financial tools, and financial inclusion initiatives.
• Demonstrated leadership in designing and delivering access-to-finance programs for youth, women, or underserved communities.

Skills and Competencies:

• Strong partnership development and stakeholder engagement skills to foster collaboration with financial service providers.
• Knowledge of financial products and services, especially those relevant to gig workers and marginalized populations.
• Excellent organizational and project management skills to oversee service delivery and monitor impact.
• Strong communication and advocacy skills to promote financial inclusion and participant needs.
• Deep understanding of financial services products for gig workers (e.g., microloans, savings, insurance, asset financing).
• Expertise in partnership development with financial institutions and fintechs.
• Proven ability to lead teams, drive uptake, and track financial product usage and impact.
• Data analysis and insights generation to inform product iterations and business cases.
• Ability to align access strategies with program sustainability and scale-up goals.