Business Support Officer (Graduate Trainee) at ARM Hold Co.

Job Summary

• Provide strategic, analytical and administrative support to the Business Development Department and serve as a liaison officer with other departments

Principal Duties and Responsibilities

• Serve as a liaison between Business Development and other departments and ensure prompt delivery of all BD requirements.
• Manage the budget process for the department by actively participating in its planning and preparation. This also includes on-going monitoring of expenditure against budget, and budget implementation.
• Coordinate the development of periodic newsletters, marketing proposals /presentations
• Keep track of competitor activities and recommend strategies to ensure the company remains an industry leader.
• Good understanding of the local & global pension/asset management industries and competing products/services.
• Recommend/develop and implement strategies for growing the various business segments.
• Good understanding of the positioning of ARM Pensions’ products and services relative to competition.
• Identify opportunities, based on the above and recommend strategies to take advantage of these opportunities.
• Provide high level advice to staff and management within the department on financial and human resource management issues, policies and procedures, to support informed strategic decision making.
• Be an integral part of strategy formulation for client acquisition & retention.
• Review Regional and Relationship management weekly reports for compliance with set initiatives.
• Creatively devising new styles of presenting information to clients and potential clients
• Creatively resolve client issues
• Translate ARM Pension’s vision and strategy into superior relationship management through CRM strategies
• Develop, review and suggest changes to service standards and protocols
• Track and monitor performance of all Regions in respect to key  initiatives and send weekly report to the Head of BD
• Any additional duties or responsibility that may be assigned by the Head BD