Area Manager at PoweredUp Consulting

Job Summary

• We require experienced Area Managers to organize and oversee the operations of a number of our outlets Nationwide.
• The successful candidates will assume responsibility for the overall success of assigned outlets by setting targets, supervising outlet supervisor, and ensuring the company sales operations and standards are sustained.

Description of Responsibilities

• Manage and assume overall responsibility for the success of outlets by directing all operational aspects of each and driving sales whilst minimizing costs;
• Ensuring that outlet supervisors and their staff maintain the highest possible standards, being well organised and properly merchandised following all policies, procedures, and controls;
• Participate in the setting of sales and operational goals and expectations, then ensuring that those goals and expectations are achieved through regular monitoring, evaluation and support;
• Schedule regular visit to outlets, ensuring that all customer service initiatives are implemented, prompt dispute resolution, ensure compliance in all areas of store operations, and loss prevention;
• Will train, challenge, motivate, encourage, and provide constructive guidance to store supervisors and the team members for an effective operation;
• Have an in-depth understanding of the industry in order to maintain competitive advantage, continuously monitoring the competition and market trends to maintain the business advantage;
• Collecting customer feedback and market research then reporting same to the regional manager for developmental purposes;
• Increasing business opportunities, recruiting outlet staff, identifying gaps and recommending training programs;
• Compiling and analyzing sales figures per outlet and reporting trends to upper management.

Requirements and Qualifications

• Minimum of a First Degree. Must possess at least one or any combination of M.Sc in Management, MBA, or membership of any relevant professional body;
• Minimum four (4) years’ experience as an area manager, store manager, assistant manager or similar managerial role;
• Candidate must be proficient in the use of Ms Word, Ms Excel, and PowerPoint for proposals, reporting and presentations;
• Sound business acumen with knowledge of performance evaluation metrics and principles;
• Excellent organizational and leadership capacities;
• Ability to manage and motivate team members to meet and surpass set targets;
• Exceptional communication and conflict resolution skills. Able to resolve conflicts and ensure that solutions are expressed clearly and effectively to avoid future re-occurrence;
• Sound understanding of optimization of outlet operations and standards for success.