Head, Retail Investor Coverage at Nigerian Stock Exchange

Division: Trading Business Division
Department: Retail Investor Coverage Department
Report to: Head-Market Services
Grade: Head, Retail Investor Cov
Estimated Date of Resumption: Monday, June 4, 2018

Job Summary

• The Nigerian Stock Exchange (The Exchange) serves the largest economy in Africa, and is championing the development of Africa’s financial markets.
• The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world. This role will run the Retail Investor Coverage Department.
• The aim of this role is to catalyze the inclusion of the middle class in the capital market. It will drive financial literacy and inclusion programs, champion distribution of the Exchange’s products to domestic retail participants, and market the Exchange’s products through multiple channels to the retail market.
• The Head, Retail Investor Coverage will work in strong partnership with financial inclusion organizations, financial advisers, brokers and Relationship Managers to provide comprehensive financial advice and solutions that enable clients meet their financial objectives and utilize the full breadth of The Exchange’s product platforms.

Key Responsibilities

• Manages the retail order flow to both maximize profitability and ensure strong volume and value traded from the retail segment of the market
• Assesses the investment risk of all transactions so as to ensure the delivery of seamless services to retail investors
• Drives the financial performance of the team's revenue and risk management goals by ensuring that brokers manage the end to end relationship with the retail investor from investment advisory, portfolio performance monitoring, file maintenance, business development and operational support dimensions
• Leads investor education efforts to build capacity amongst retail investors
• Establishes strong credibility with internal and external stakeholders (clients, colleagues, regulators, and service providers) based on sound judgment, accurate and timely information sharing
• Partners with brokers, banks, telcos, clearing houses, etc. to increase the level of retail; participation in the market
• Partners effectively with Brokers, Custodians, Clearing Houses, and other partners to identify cross-sell opportunities and deepen client relationships
• Support brokers/ financial advisers in providing analysis of personal financial capacity and risk appetite of investors, and help with the identification of investment strengths and weaknesses to inform the investor about the appropriate deal structures, pricing and terms

Qualifications and Experience

• Minimum of 10 years finance related experience, preferably in the capital markets or investment banking
• Strong understanding of Capital Market regulations and portfolio management experience
• Bachelor's Degree in Finance, Accounting, or finance related field
• Membership/certification of Chartered Institute of Stock Brokers (CIS) or equivalent is added advantage.

Functional Competencies:

• Analytical Thinking
• Client Relationship Management
• Negotiation
• Portfolio Management
• Project Management

Behavioural Competencies:

• Effective Communication Skills (Written & Oral)
• Inter-Personal Relations
• Leadership