WPE Case Management Officer at International Rescue Committee (IRC)

Locations: Konduga, Monguno, Gwoza, Borno

Background

• WPE program implement prevention and response activities to address gender-based violence.
• Gender-based violence (GBV) has been identified as, a serious human rights and public health issue affecting women and girls around the world, which impacts negatively, in the life’s of the survivors, especially when women and girls are affected and they are most vulnerable to GBV, it affect physical, health, economical, emotional, psychological and social well-being of its survivors as well as leads to harmful consequences for the individuals who experience it, their families, and communities as a whole.
• The IRC Women Protection and Empowerment Program is a multi-sectoral prevention and response program involving multiple organizations and actors from the IDP and NGO community, UN agencies and all sectors of IRC.
• The focus of this program is to provide good quality health and psychosocial response services to conflict-affected women and girls in Borno, North-Eastern Nigeria in a timely, dignify, confidential manner.

Summary Statement of Duties and Work

• Under the management of the WPE Manager, The WPE case management Officer will be based in one of the three LGAs (Konduga, Gwoza or Monguno)
• He/She will coordinates with other WPE staff/sectors to ensure survivors needs are met and provide supportive supervision to WPE Case Workers to ensure properly and timely case documentation, services provision and follow up are provided for identified GBV survivors, with the use of GBVIMS incident recorder and be able to makes analysis of trends for an informed programing, strengthen prevention activities and decision making
• Will ensure that hard copies of all cases documented are kept in a safe and secured cabinet with lock and key.

Responsibilities

• Provide regular supervision to case workers and make sure that staff correctly document cases using the Intake and Assessment form.
• Make sure case workers follow the steps involved in case management, document the action plan and work with survivor to implement plan.
• Follow-up with case workers to ensure developed plans are implemented.
• Ensure case management steps are followed, referrals and documentation are happening in an appropriately and timely manner.
• Attend GBV meetings as may be required.
• Maintain files on all GBV documented cases and follow-ups in all operational areas.
• Regularly update documentation and maintain Database for all documented cases, plan of action and
• Follow-ups visits using the GBVIMS.
• Conduct regular meetings with caseworkers for debriefing and provide support as may be needed.
• Manage Database of documented cases: to include statistics, and all other relevant information.
• Use the GBVIMS Incident Recorder to analyze cases documented for weekly, monthly and quarterly
• Statistics as required by program Manager / Coordinator for internal and donor reporting in a timely manner.
• Actively develop and maintain effective working relationships with case management actors in the field, including government actors, UN agencies, NGOs, and other relevant actors.
• Provide weekly/monthly reports of prevention activities to the Program Manager.
• She will be the lead person in case conference sessions
• Document and follow up on cases
• Identify and provide capacity building training for cases management team
• Any other duties as assigned by the GBV Program Manager/Coordinator.

Requirements

• Must have attained at least a University Degree in Social Sciences/Biological Sciences from a recognized Institution.
• Must have experience working directly with GBV survivors and documenting cases of GBV for at least 2 years
• Must be Computer literate in MS-Word and MS-Excel
• Should be able to provide mentorship
• Ability to maintain confidentiality and respect to people at all time
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Must be able to read, write and understand English, fluent in Hausa, Kanuri and or other community language.
• Must possess interest and commitment to human rights, gender equality and gender issues.
• Must be a TEAM PLAYER.

Working Environment

• These positions are located in Konduga, Monguno and Gwoza the situation in northeast Nigeria continues to be volatile and the security phase is orange or red depending on location. This is a national position.

Benefits

• Competitive Monthly salary,
• 13th Month Salary Inclusive,
• Health Insurance Coverage for Family, Pension, Creche Facilities available for Women with babies under 24 Months.