Food Safety and Quality Systems Manager at FAN MILK plc

Location: Ibadan, Oyo

Job Purpose

• The FSQM, Quality Assurance will assist and support the Quality Assurance Manager.
• The FSQM contributes to guarantee Food Safety of the product through ensuring the proper operation of the FS Systems.
• The FSQM ensures that Quality & Food Safety processes are formalized  & compliant with corporate/regulatory/customers referential
• The FSQM will support the implementation of Danone Q&FS management system to ensure the improvement of the FS compliance and the development of a quality mindset
• The FSQM ensures FS risks prevention & management on daily basis
• Ensure excellence in execution of  Trade quality Audits, Supplier Audits and Internal Audit.

Principal Accountabilities (IPE Factors: Impact & Innovation)
Maintenance of the Food safety management system:

• Update the food safety management system
• Approve the PRP requirements
• Verify the accuracy of the flow diagrams by on-site checking.
• Conduct a hazard analysis to determine which hazards need to be controlled, the degree of control required to ensure food safety, and which combination of control measures is required.
• Plan and implement the processes needed to validate control measures and/or control measure combinations, and to verify and improve the food safety management system.
• Systematically evaluate the individual results of planned verification
• Analyse the results of verification activities, including the results of the internal audits and external audits.
• Evaluate the food safety management system at planned intervals
• Review the hazard analysis, the established operational PRP(s),and the HACCP plan

Trade Quality and Complaints management:

• Reception, analysis, investigation and close out of customer and consumer complaints
• help to identify the defect root cause addressed with proper corrective actions & monitor their implementation
• Conduct Quality Trade Audits of all stakeholders at predefined frequency
• Objective training and education of all stakeholder on product information and handling

Regulatory Affairs:

• Maintain good relationship with all relevant government agencies
• Ensure that all products are registered
• Ensure compliance to all statutory and regulatory requirements

Supplier management:

• Conduct Supplier Audits of all stakeholders at predefined frequency
• Communicate quality deviations related to R&P delivered to the plant to supplier
•  Perform Supplier risk assessment
• Supplier development with SSD

Quality Systems management:

• Conduct relevant Necessary training
• Supervise & control of traceability system through regularly conducted exercises
• Manage document management system
• Conduct internal audit at predefined frequency
• Relevant reporting

Performance Management
Key Performance Index:

• FSSC 22 000 certification and daily  FS system compliance in the plant
• Consistency  between system & daily execution
• Efficient management of documentary  system
• Building FS  mind-set across all functions & at the shop floor level
• Handle & reduce QA&FS non conformities.

Critical Qualifications/Skills/Experience (IPE Factor: Knowledge)
The Qualified Applicant possesses the following Background:

• HND/B.Sc in Food Science &/or Technology, Biochemistry, Biology or other relevant discipline
• Minimum 5 years’ experience in the food industry,  3 of which must Quality Assurance management
• Very good knowledge of the applicable quality and food safety standards (ISO, FS 22000, PRP’s, HACCP. GMP etc.) in the food industry and mandated by government regulations.
• Strong Problem solving skills
• Strong Analysis & Risk management skills
• Solid experience in Quality & Food safety Management Systems (Dairy-based recommended)
• Advanced MS Office (PowerPoint, Word, and Excel). Data analysis & management, graphs, tables, etc.
• External & internal auditor  skills
• Good interpersonal relation & communication skills
• Ability to convince the others
• Structured mind & way of working
• Optimism “can do” attitude 
• Capability to work under limited time & stress
• Team spirit