Symantec Specialist at Enabled Solutions

Job Description

• Work with the sales team in a pre-sales capacity, introducing solutions and services, customizing solutions for clients' business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.
• Respond to customer enquiries, providing product information, generating new opportunities, providing quotations and where required, customer presentations.
• Must be able to articulate and demonstrate Symantec solutions, and position products relative to competition
• Responsible for the technical aspects of the sales cycle, and maintaining customer satisfaction with support and services.
• Propose and sell other solutions including support and service level agreement for a wide range of technologies including HP, Microsoft, VMWare, and NetApp.
• Conducting proof of concept (POC's) and onsite evaluations.
• Provide installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, Security
• Professional with experience in Windows 2003/2008 server environ
• Deliver effective technical customer support, delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies.
• Ability to document, analyze and recommend relevant technologies to meet customers specific business requirement.
• Assist in providing technical response to quotations, prepare proposals, reports and supporting literature.

Minimum Requirements

• B.Sc/HND or equivalent in Computer Science or related field.
• MCTS on Windows Server 2008 or equivalent.
• MCITP/MCSA/MCSE/VCP a plus.
• CCNA/CCNP is an advantage.
• Good Windows usage and support skills.
• Ready to learn and adapt to changes in technology.
• Working knowledge of Enterprise Backup and Antivirus software a plus.
• Experience supporting virtual environments (VMware, VSphere, Citrix, XenServer, Hyper-V).
• Outstanding communication skills.
• Effective with all levels of personnel and organizations.

Salary
Commensurate with Experience