Sales Coordinator at Le Meridien Hotels & Resorts

Job Number: 170024U1
Location: Port Harcourt, Rivers
Job Category: Sales and Marketing
Brand: Le Meridien
Relocation: No
Position Type: Non-Management/Hourly

Job Description

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Follow all company policies and procedures;
• Ensure uniform and personal appearance are clean and professional;
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards;
• Anticipate and address guests' service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language;
• Prepare and review written documents accurately and completely;
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others;
• Support team to reach common goals;
• Listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.