ICT Officer at Omar Gardens Floral Company

Details:

ICT Equipment

• Install, troubleshoot, repair, update and maintain workstations and laptops.
• Install, maintain, and troubleshoot printers/photocopier as well as manage toner requests.
• Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
• Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
• Removal/disposal of non-functional equipment.

 Software Management

• Provide software and system troubleshooting and support.
• Install, maintain, troubleshoot, and update operating systems and user applications.
• Proactively schedule software upgrades and patching.
• In case of virus infection clean out affected equipment.
• Maintain backup systems.

Network and Internet Connectivity

• Monitor network to ensure network functionality and availability to all system users.
• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
• Support and administer access rights for all users in the office.
• Ensure internet subscription is paid as at when due and no internet downtime.

Website, E-mails and Social Media Management

• Troubleshoot, and repair user accounts and email accounts, assist in resetting passwords.
• To be an administrator on the company’s website, emails, managing content and maintaining web design.
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Collaborate with other departments to manage reputation, identify key players and coordinate actions.
• Set up and optimize company pages within each platform to increase visibility of company’s social content.

JOB REQUIREMENT

• Strong organization skills
• Ability to gather market intelligence and communicate these opportunities to management.
• Clear and concise written and verbal communication skills.
• Ability to work under pressure.
• Adequate Knowledge of web design.
• Strong Hardware and software management skills.
• Ability to work without supervision.
• Must be analytical.