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This is a team leader position. The individual will be required to supervise and coordinate the activities of the customer care team dealing with customer enquiries, advisories and information.
Responsibilities
Coordinate team activities to ensure prompt issue resolution and maximum customer satisfaction
Provide basic information on company services to customers
Attend to all customers requests and provide required information
Manage all customer communication, notifications and advisories
Follow up and support export customers to ensure no pending issues
REQUIREMENT
A good first degree from a reputable University/Polytechnic, An MBA or relevant professional qualification(s) will be an advantage
Minimum of 5 years cognate experience in maritime industry including 3 years in similar position.
Check how your CV aligns with this job
All application accoumpained with a detailed CV in MS Word format (not more than 2 pages) along with a passport size photo must be sent to our email (career@grimaldi-nigeria.com) within one week of this publication.
The subject line of the email must include the reference number for the position applied. No manual application at company office would be accepted.
Only shortlisted applicants would be contacted
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