Customer Care Manager at Masterminds HRSG Nigeria

Key Responsibilities

• The primary responsibility of the Manager is to focus on all Customer Care system and work with all Heads of Section for a common approach towards better customer care to all customers.
• In addition, the candidate must endeavour to give best customer care to customers, and ensure daily improvement of services, so that all work are carried out with utmost efficiency with a view of reaching the best possible customer satisfaction.
• Action and Result Driven Strong Management Skill.

General Skills Required:

• Communication skill
• Inter-personal skill
• Negotiation skill
• Innovative skill
• Time Management skill
• Ethical skill

Qualification and Experience

• B.Sc, BA, HND in Marketing, Business Administration, or any related field.
• Minimum of 5 years cognate experience especially in a Shipping industry.