ICT Assistant at Action Against Hunger | ACF-International

Position Overview:
To support ICT Officer in ensuring that ACF Nigeria mission has well maintained, up-to-standard IT, HF/VHF radio, satellite, internet, mobile phone and GPS equipment.

Specific Objectives: 

• Install or update software necessary for the work of the teams and check the validity of licences;
• Install or update anti-virus programmes;
• Identify computer errors and solve them.
• Ensure automatic back up is done in each field office.
• Ensure that ACF has adequate communications equipment, and that the required staff are properly supervised and trained in the use satellite phones or radios (HF/VHF).
• Support ICT officer in managing mobile phone subscriptions and track record.
• Support ICT officer in liaising with ISP on site.
• Support ICT officer in managing email accounts.
• Ensure the standard ACF IT Policy communication procedures are respected in the bases. Report any non-compliance to ICT Officer.
• Support the ICT officer in conducting computer, radio, satphone and other equipment training as and when required.

Qualifications:
 Bachelor’s degree in Information Technology/ Engineering.

Essential Skills and Experience:

•  Fluency in English and strong knowledge of Hausa.
• Min 2 years’ experience in the IT sector, in IT support.
• Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality ; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment.
• Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint).
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently.
• Capacity for analysis, synthesis and reporting of large amounts of information.
• Willingness to travel to other field sites.

Preferred Skills and Experience:

•  Previous experience working for NGOs an asset, particularly international and/or health related NGOs.
• Fluency in one or more National/regional languages an asset.