Student Accommodation and Welfare Manager at Kaplan International Colleges

Location: Victoria Island, Lagos, Nigeria
Part-time position/ Immediate start
Application Deadline: 6/12/2013

Job Description:
Student Accommodation and Welfare Manager

The Role
We are looking for a Student Accommodation and Welfare Manager to be responsible for overseeing student accommodation and student welfare, interacting with UK and US offices and working with students in Lagos.

Main responsibilities and functions:

Accommodation

•     To manage the provision and stock of student accommodation
•     To manage the payments and to be responsible for the accurate assessing of relevantinvoices prior to them being passed for payment
•     To manage the system of regular accommodation inspections and to ensure that theservice delivered is that which has been contracted; to provide training to others in how to carry out inspections
• To ensure residences meet both health & safety criteria and internal quality standards

Welfare

•     To establish and maintain a pro-active welfare system within the school
•     To liaise with, train and lead all other staff in regards to welfare issues
•     To set up areas for the display of welfare information and ensure easy access for all students to such welfare information; to ensure that welfare information in the welcome pack is up-to-date and accurate
•     To set and develop regular group welfare sessions available to all students
•     To develop and maintain a welfare database so that students can be helped in findingexternal advice and support

Candidate profile

•     Graduate level preferred
•     Previous experience of working in hotels/ student accommodation/ education providers required
•     Knowledge of UK/International student standards
•     Experience of working in a fast moving, service led-environment
•     Knowledge of the needs of international students and experience of working with international students
•     Ability to work effectively under pressure and to tight deadlines, as well as managing several tasks simultaneously
•     Excellent interpersonal and communication skills
•     Well organised
•     Self-motivated
•     Sound IT skills including MS Office and Excel and experience of working with databases