Chief Operating Officer at Adexen

Job Reference: 1226
Function: Executive
Industry: Energy, Mining, Utilities

Job Description

• To provide leadership and manage day-to-day operations of the Company's field operations including commercial and operations activities and support the MD/CEO in developing and executing strategies and policies that ensure operational performance, growth, sales performance and profitability.

Responsibilities

• Drive distribution network improvements for maximum customer benefit within the approved budget. Lead process improvements in O&M, Outage Management and Network Expansion.
• Drive construction projects and other network improvements according to cost/benefit analysis as approved by the MD/CEO.
• Drive cash collection improvement in the field through better management of billing, metering and customer service initiatives. Work to get about 1 million new meters procured and installed properly.
• Enforce the company's core values of integrity, customer service and performance.
• Review, update and manage the company's operating policies and procedures.
• Improve documented Standard Operating Procedures and enforce compliance with these procedures.
• Liaise very closely with District Heads to set targets and drive achievement in a collaborative manner.
• Establish, in close partnership with the CEO, metrics to manage key elements of the company's operational performance required to meet both customer and financial expectations.
• Work with CEO to maintain a healthy corporate culture that aligns with defined core values Integrity, Performance and Customer Service.
• Establish and monitor operational performance against goals, ensure Managers provide quality regular reports and provide regular updates/reports to Executive Management.
• Drive constant improvement in customer service and ensure that customer issues are addressed promptly and professionally.
• Lead customer relationship management.
• Train, motivate, direct and coach to ensure quality personnel are retained within the operations functions and participate (in conjunction with HR) in the process of recruiting staff for Operations.

Expectations

• A Bachelor's Degree in Electrical/Electronics Engineering
• MBA or Master's degree in any related field is an added advantage
• Minimum of 15 years relevant experience in a utility company, out of which Five (5) years must have been spent at Senior Management/Executive Management Level
• Extensive hands-on experience in the day-to-day operations of a power distribution company
• Previous leadership experience in power distribution business concerns in Africa is a plus
• Knowledge of the Power Sector and relevant regulations; Corporate Planning, Strategy Planning and Implementation; Financial and Business Management; Risk Management
• Strategic and Analytical Thinking
• Strong Leadership Skills
• Change Oriented and Result Focused
• Ability to effectively engage the Executive and Board
• Negotiation, Public Speaking and Presentation Skills

go to method of application »

Job Reference: 1226
Function: Executive
Industry: Energy, Mining, Utilities

Job Description

• To provide leadership and manage day-to-day operations of the Company's field operations including commercial and operations activities and support the MD/CEO in developing and executing strategies and policies that ensure operational performance, growth, sales performance and profitability.

Responsibilities

• Drive distribution network improvements for maximum customer benefit within the approved budget. Lead process improvements in O&M, Outage Management and Network Expansion.
• Drive construction projects and other network improvements according to cost/benefit analysis as approved by the MD/CEO.
• Drive cash collection improvement in the field through better management of billing, metering and customer service initiatives. Work to get about 1 million new meters procured and installed properly.
• Enforce the company's core values of integrity, customer service and performance.
• Review, update and manage the company's operating policies and procedures.
• Improve documented Standard Operating Procedures and enforce compliance with these procedures.
• Liaise very closely with District Heads to set targets and drive achievement in a collaborative manner.
• Establish, in close partnership with the CEO, metrics to manage key elements of the company's operational performance required to meet both customer and financial expectations.
• Work with CEO to maintain a healthy corporate culture that aligns with defined core values Integrity, Performance and Customer Service.
• Establish and monitor operational performance against goals, ensure Managers provide quality regular reports and provide regular updates/reports to Executive Management.
• Drive constant improvement in customer service and ensure that customer issues are addressed promptly and professionally.
• Lead customer relationship management.
• Train, motivate, direct and coach to ensure quality personnel are retained within the operations functions and participate (in conjunction with HR) in the process of recruiting staff for Operations.

Expectations

• A Bachelor's Degree in Electrical/Electronics Engineering
• MBA or Master's degree in any related field is an added advantage
• Minimum of 15 years relevant experience in a utility company, out of which Five (5) years must have been spent at Senior Management/Executive Management Level
• Extensive hands-on experience in the day-to-day operations of a power distribution company
• Previous leadership experience in power distribution business concerns in Africa is a plus
• Knowledge of the Power Sector and relevant regulations; Corporate Planning, Strategy Planning and Implementation; Financial and Business Management; Risk Management
• Strategic and Analytical Thinking
• Strong Leadership Skills
• Change Oriented and Result Focused
• Ability to effectively engage the Executive and Board
• Negotiation, Public Speaking and Presentation Skills

go to method of application »

Job Reference: 1226
Function: Executive
Industry: Energy, Mining, Utilities

Job Description

• To provide leadership and manage day-to-day operations of the Company's field operations including commercial and operations activities and support the MD/CEO in developing and executing strategies and policies that ensure operational performance, growth, sales performance and profitability.

Responsibilities

• Drive distribution network improvements for maximum customer benefit within the approved budget. Lead process improvements in O&M, Outage Management and Network Expansion.
• Drive construction projects and other network improvements according to cost/benefit analysis as approved by the MD/CEO.
• Drive cash collection improvement in the field through better management of billing, metering and customer service initiatives. Work to get about 1 million new meters procured and installed properly.
• Enforce the company's core values of integrity, customer service and performance.
• Review, update and manage the company's operating policies and procedures.
• Improve documented Standard Operating Procedures and enforce compliance with these procedures.
• Liaise very closely with District Heads to set targets and drive achievement in a collaborative manner.
• Establish, in close partnership with the CEO, metrics to manage key elements of the company's operational performance required to meet both customer and financial expectations.
• Work with CEO to maintain a healthy corporate culture that aligns with defined core values Integrity, Performance and Customer Service.
• Establish and monitor operational performance against goals, ensure Managers provide quality regular reports and provide regular updates/reports to Executive Management.
• Drive constant improvement in customer service and ensure that customer issues are addressed promptly and professionally.
• Lead customer relationship management.
• Train, motivate, direct and coach to ensure quality personnel are retained within the operations functions and participate (in conjunction with HR) in the process of recruiting staff for Operations.

Expectations

• A Bachelor's Degree in Electrical/Electronics Engineering
• MBA or Master's degree in any related field is an added advantage
• Minimum of 15 years relevant experience in a utility company, out of which Five (5) years must have been spent at Senior Management/Executive Management Level
• Extensive hands-on experience in the day-to-day operations of a power distribution company
• Previous leadership experience in power distribution business concerns in Africa is a plus
• Knowledge of the Power Sector and relevant regulations; Corporate Planning, Strategy Planning and Implementation; Financial and Business Management; Risk Management
• Strategic and Analytical Thinking
• Strong Leadership Skills
• Change Oriented and Result Focused
• Ability to effectively engage the Executive and Board
• Negotiation, Public Speaking and Presentation Skills