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Bridge International Academies is the world’s largest chain of primary and pre-primary schools bringing world-class education to the poorest of the poor, democratizing the right to succeed. Bridge leverages research, technology, and data analysis in order to standardize and scale the entire lifecycle of high-quality education delivery and to drive c...
The Bridge Offer
Roughly 2.7 billion people live on less than $2/day. In their communities, there is a huge gap between the education offered and the needs of the population. Too often the schools available to them fail. The quality offered is poor, teachers are unresponsive and occasionally abusive, and fees are expensive. Even “free” government schools can cost anywhere between $2 and $12 per month after all of the additional fees (some sanctioned, some not) are added up. 55% of families end up choosing private schools instead, but then fear for the stability and sustainability of their choice as many schools close after only a few years of service. Both the government schools and the private schools tend to lack well-conceived curriculum, student achievement data, and the capacity to react to that data.
Families are actively searching for a better academic alternative.
Enter Bridge International Academies.
Bridge utilizes a scripted-learning education methodology coupled with 'big data' (all teachers have tablets for instruction, assessment, and data-gathering) that allows us to make curriculum a little better every day.
With plans to enroll ten million students ten years from now, Bridge International Academies offers a tremendous opportunity to grow with one of the world’s most exciting, ambitious, and socially conscious companies, with leadership roles available across a number of competencies and geographies.
Customer Care At Bridge
As the main point of contact for all our callers, Customer Care Department is the voice and face of the company, handling requests, inquiries and a host of other duties that vary depending on the type of issue business.
The customer service department plays an important role in the survival and continued functioning Bridge.
Although there are many different roles that a customer service department plays, the major role is to ensure that all callers get their issues attended to and escalated to the correct department. The tasks and activities of customer service representatives are directly related to this role
About the Role
The Customer Care Associate will be responsible for providing quality and efficient customer service to customers.
What You Will Do
What You Should Have
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