Consumer Account Manager - Consumer Retail Channel at Epson

Job number: AFIS00034
Location: NG - Home Office
Contract type: Permanent

Description

• Epson are recruiting for a Consumer Account Manager, as a Consumer Account Manager in the Consumer Sales division of Epson, you will develop and implement the consumer sales plan for designated customers/partners to generate business growth and maximise sales of Epson products. This position has a strong retail focus linked to Consumer Products. We are looking for a seasoned professional with a proven track record of showing growth within South African’s Retail and E-tail marketplace.
  

Key Responsibilities

• Promote the complete or appropriate Epson range in 1st/2nd tier accounts to increase Epson sales growth.
• Set targets, business objectives and commercial terms for accounts to deliver the financial and non-financial goals on sales growth.
• Identify and qualify new opportunities for growth in the accounts.
• Efficient administration to ensure prompt payments made by channel partners.
• Ensure the timely collection of sales and inventory data to identify key target end users for Epson sales activity.

Marketing:

• Agree and review marketing plans that maximise sales and deliver the Epson strategy.
• Ensure optimal implementation of the generic marketing campaigns within accounts.
• Track ROI of campaigns run in conjunction with channel partners.

Communications and Reporting:

• Input to the forecasting process.
• Collate competitive market place information. Provide structured feedback and review promotional activities with this knowledge.
• Manage daily and weekly activities to meet agreed targets.
• Provide monthly summary of highlights, issues and actions for each account.
• Co-ordinate assistance from other teams to provide resource, as required for the specified accounts.
• Work effectively with the Reseller/End User team to optimise Epson’s sales.
• Ensure that CRM data is received correctly and in required timeframes from all accounts.
• Liaise with European team on management of any pan EMEAR opportunities or target accounts.

Key Skills and Experience:

• Consumer Account Management background preferably within the specialist sector of the channel
• Experience and ideally strong relationship with retail buyers.
• Innovative approach.
• Evidence of academic achievement.
• Selling IT Hardware into Multi-Site Retailers is an advantage.
• Specific experience in managing the relationship with retail buyers.
• Understanding of high street style Retail sales promotions, SPIVS and Broadsheet promotions whilst managing the balance between Retail and regular OPEN CHANNEL resellers.
• Fundamental understanding of the broader Channel is most important.