Chief Information Officer, Information Technology Communications Customer Unit Nigeria at Ericsson

Req ID: 155160

Job Summary

• Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings.
• Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer.
• Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model.
• Ensure that Ericsson is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization.

Responsibilities & Tasks

• Collaborate with Key Account Managers to grow the customer business
• Initiate and drive customer dialog building on existing business
• Communicate the customer visions, strategies and requirements within Ericsson
• Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
• Secure understanding of local market dynamics and competitive landscape
• Generate sales by positioning Ericsson as a technology leader
• Assure customer awareness for implications of technology trends
• Participate in knowledge transfer and documentation
• Share information about solution to enable internal & customer competence build

Position Requirements
Core Competences:

• Customer Insight
• Market Insight
• Problem Solving & Strategic Thinking
• Consultative Selling Skills
• Leadership

Preferred Skills:

• Ericsson Portfolio Knowledge
• Financial Understanding
• Presentation & communication skills

Minimum Qualifications & Experience Requirements:

• Minimum 5 years in leadership positions

Preferred Qualifications & Experience Requirements:

• 7-10 years experience of relationship sales
• 7-10 years of experience from Information & Communication Technology (ICT) industry
• Strong personal track record & experience of sales & delivery with the practice area